Project Update

Monday 14 April 2025

The Future of Universal Acceptance in African Higher Education

Nodumo Dhlamini, Director, ICT Services & Knowledge Management, Association of African Universities

Abdul Manaf Sulemana, UA Project Officer, Association of African Universities

The Future of Universal Acceptance in African Higher Education

As African universities make significant strides toward Universal Acceptance (UA) adoption, the next phase is about long-term integration. After years of progress – such as upgrading email systems and website compliance – universities must now focus on embedding UA into their culture, digital polices, curricula, and partnerships. By doing so, they will not only increase accessibility for students and faculty today but will also position themselves for continued success in the digital economy.

Beyond Compliance: The Broader Impact of UA

The true value of UA lies in its broader impact on society, academia, and the economy. By creating inclusive digital systems, universities are not only breaking down barriers in their own communities – they are setting the stage for a more equitable digital future across the continent.

Job Opportunities and Skills Development: UA compliance opens up new job markets. As more universities adopt UA standards, demand will rise for professionals trained in Internationalized Domain Names (IDNs) and Email Address Internationalization (EAI). Graduates equipped with these skills will be highly valuable in the tech industry, as well as in government and international organizations. They will be prepared to work in a global digital economy that is increasingly focusing on inclusivity.

Stronger Research and Global Partnerships: Universities that are UA-compliant will be able to collaborate seamlessly with international institutions. By supporting all domain scripts and email formats, these universities remove technical barriers to global research partnerships, faculty exchanges, and student collaborations. This leads to stronger research outcomes, enhanced academic visibility, and an increase in global funding opportunities.

Broader Tech Adoption Across Sectors: As higher education institutions lead the charge in digital inclusivity, their influence extends beyond academia. The private sector, local businesses, governments, and tech startups will look to universities as examples of successful digital transformation. This will accelerate the adoption of UA across various sectors, ultimately contributing to a more cohesive, inclusive digital ecosystem across Africa.

What’s Next for African Universities? 

To ensure UA becomes the new standard, African universities must continue to invest in their digital infrastructure and foster a culture of inclusivity. There are several critical next steps to keep this momentum going.

Curriculum Integration: Embedding UA principles into computer science and IT programs is key to long-term success. Universities must teach future professionals the importance of inclusive technology, from designing systems that support IDNs and EAI to building a more accessible Internet. By doing so, they ensure that students are prepared to drive the digital transformation not only in academia but also in the tech industry and beyond.

Institutional Policy Changes: UA compliance should be embedded into university IT policies. Making UA a standard requirement for all digital systems – from email to websites – will signal a university's commitment to inclusivity. As universities formalize UA in their policies, they will lay the groundwork for a digital infrastructure that is both sustainable and future-proof.

Partnerships for Continued Innovation: Collaboration remains a key component in the success of UA adoption. Universities should continue to partner with tech companies, governments, and international organizations like ICANN to access resources, share best practices, and refine implementation strategies. The Coalition for Digital Africa, through initiatives like the UA in Academic Institutions project with AAU and ICANN, plays a vital role in supporting universities on their journey toward UA compliance. This partnership provides the resources, expertise, and infrastructure needed to scale efforts while also connecting universities to the broader digital transformation projects that the Coalition is focusing on across the continent, such as enhancing meaningful connectivity and improving Domain Name System infrastructure.

Charting the Path Forward: Key Actions for Universities 

For universities still working toward compliance, the next steps are clear:

  • Expand UA Awareness: Training faculty, IT staff, and administrators on the importance of UA and how to implement it should be a priority.
  • Upgrade IT Systems: Ensuring all new university digital services support UA-compliant domain names and email formats is non-negotiable.
  • Build Stronger Collaborations: Universities should work with regional and international partners to exchange best practices and access technical support.

As more universities adopt UA, they are not only improving accessibility for their own students and staff – they are setting a powerful example for the rest of Africa and beyond. These universities will become leaders in digital inclusivity, driving change both within their institutions and across the wider digital ecosystem. 

 

The Road Ahead

UA compliance is no longer optional – it is essential for African universities to stay competitive and globally connected. The digital transformation of African higher education is well underway, but there is much more to be done. Universities that act now to embed UA into their IT strategies, curricula, and policies will ensure they remain at the forefront of digital inclusion, setting the standard for the next generation of academic institutions.

Now is the time to act. Universities must prioritize UA adoption, from upgrading their IT infrastructure to integrating UA principles into their academic programs. By doing so, they will create a more inclusive, accessible, and globally connected academic environment for everyone.